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Terms and Conditions

Effective Date: 1st April 2025

1. Parties and Definitions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User") and MedscribeAI LTD ("Owner"), a company registered in the United Kingdom, with its principal place of business at The Ingenuity Lab, C16 The Ingenuity Centre, University of Nottingham Innovation Park, Nottingham, NG7 2TU. All references to "we," "us," and "our" refer to the Owner.

2. Scope of Application

These Terms govern the access to and use of the website located at medscribeai.co.uk ("Website") and any associated services or digital content ("Services").

3. User Accounts

3.1 Users may be required to create an account to access certain Services.

3.2 The User shall ensure that all registration data is accurate and kept up to date. The User shall maintain the confidentiality of their login credentials and shall be liable for any activity conducted under their account.

3.3 The Owner reserves the right to suspend or terminate User accounts, without prior notice, for violations of these Terms or applicable law.

4. Acceptable Use

Users shall refrain from using the Website or Services:

  • In contravention of applicable law;
  • To infringe the rights of third parties;
  • To introduce malware or harmful code;
  • To engage in scraping, data mining, or unauthorised access to systems;
  • For unauthorised commercial exploitation.

5. Intellectual Property

All intellectual property rights in the Website and Services, including content, software, and trademarks, are the exclusive property of the Owner or its licensors. No licence is granted except as strictly necessary to access and use the Services in accordance with these Terms.

6. Fees and Payment

6.1 Certain Services are subject to payment. Applicable fees, payment terms, and service descriptions are set forth on the Website and may be amended without notice.

6.2 Payments are processed by authorised third-party providers. The Owner disclaims all liability in relation to such processing.

7. Subscription Terms

7.1 Subscriptions may renew automatically unless cancelled in accordance with the terms specified on the Website.

7.2 The User may cancel their subscription at any time prior to the renewal date to avoid further charges.

8. Trial Period

Any trial period is granted at the sole discretion of the Owner and may be subject to limitations. The User shall not gain any ongoing rights to Services upon expiration of a trial period.

9. Consumer Cancellation Rights

9.1 If the User qualifies as a Consumer under the laws of the United Kingdom or European Union, they shall have the right to withdraw from this Agreement within 14 days of entering into it, unless:

  • The Service has been fully performed with the Consumer's prior consent;
  • The Service involves digital content which has been accessed or downloaded.

9.2 The Consumer must communicate their intention to cancel via an unequivocal written notice to the Owner.

10. Cancellation Template

To: MedscribeAI LTD

Subject: Notice of Cancellation

I hereby give notice that I withdraw from my contract for the provision of the following service: [Description]

Ordered on: [Date]

Name: [Consumer Name]

Address: [Consumer Address]

Date: [Signature Date]

11. Product Information

All reasonable efforts are made to ensure the accuracy of product descriptions. The Owner does not guarantee that descriptions are free of error or suitable for a specific purpose.

12. Refunds

Upon valid cancellation in accordance with statutory rights, the Owner shall refund all payments received from the User within 14 days, using the original method of payment.

13. Statutory Guarantee

Consumers located within the UK or EU shall benefit from the statutory guarantee of conformity for a minimum of two years.

Failure to implement critical updates provided by the Owner may forfeit any entitlement to remedies under such guarantee.

14. Limitation of Liability

14.1 Nothing in these Terms shall exclude liability for death, personal injury, or fraud.

14.2 To the fullest extent permitted by law, the Owner shall not be liable for indirect, incidental, consequential, or punitive damages.

14.3 In no event shall the Owner's aggregate liability exceed the amount paid by the User for Services during the twelve months preceding the claim.

15. Amendments

The Owner reserves the right to modify these Terms at any time. Notice of changes shall be communicated by email or published on the Website. Continued use of the Services shall constitute acceptance.

16. Governing Law and Jurisdiction

These Terms shall be governed by the laws of England and Wales.

Consumers may bring proceedings in their local courts as permitted by applicable law.

17. Contact

All communications under these Terms shall be directed to:

Email: hello@medscribeai.co.uk

Postal Address: MedscribeAI LTD, The Ingenuity Centre, Nottingham NG7 2TU, UK

Latest update: 1st April 2025